Question 1

What areas do you deliver to?

Accepted Answer

We deliver across the Dallas Fort Worth metroplex from Sachse, Texas. Delivery is free within 15 miles. Beyond that a flat travel fee applies by distance, and anything past 60 miles is quoted individually. Yard games and tables and chairs are pickup and return.

Question 2

How clean is the bounce house?

Accepted Answer

Every unit is washed and disinfected after each event and again before it leaves for yours, then stored covered and off the ground. Ball pit balls are washed between events as well.

Question 3

Do I need to pay a deposit?

Accepted Answer

Yes. A 25 percent deposit holds your date and the balance is due three days before the event.

Question 4

Do you set everything up?

Accepted Answer

Yes. We arrive about 45 minutes early, set up, walk you through it, and return at the end to tear down. Yard games and tables and chairs are pickup and return.

Question 5

What happens if it rains?

Accepted Answer

Inflatables cannot run in sustained winds over 15 miles per hour or in lightning. If the forecast turns we call you the morning of and move the date.